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gift certificates

Can be purchased for any service or dollar amount. You can also purchase gift certificates online. ASerenity Skin | Body is not responsible for and will not replace lost or stolen gift certificates. Gift Certificates are not redeemable for cash.

appointments

Please arrive 15 minutes prior to your scheduled appointment to ensure sufficient time to check in and change. If you are not able to make your appointment on time we will try to accommodate you, however, we may not be able to give you the full time allotted or will have to reschedule.

cancellation policy

Your appointment time has been reserved especially for you. Please notify us at least 24 hours before your treatment time if you need to cancel or reschedule. Cancellation with less than 24 hours notice will result in a 50% of the service fee. “No-shows” will result in a charge of 100% of the service fee or if you have a voucher your service will be forfeited. Services require a credit card deposit to hold a reservation.

payment

We accept cash, check, visa, mastercard, american express, discover and also spa finder and spa wellness.

client referral program

ASerenity would like to thank you for referring your friends and family! For each friend or family member you refer, you will receive a $20 credit towards your next treatment and the person you referred will receive 20% off their first service.

gratuities

At ASerenity Skin | Body, gratuities are not included in the price of the service, but gladly accepted.

series

We offer series at a discounted price. Series are available for all treatments.

returns

Unused merchandise may be returned within 30 days of purchase and can be exchanged or returned for store credit. There are no refunds. If you have an allergic reaction to any of our products you may return if you have documented proof within 15 days.

jewelry and valuables

We are not responsible for lost or stolen valuables.

guarantee policy

We want you to have the best experience possible when you visit ASerenity Skin | Body. If for any reason you are not satisfied, please let the front desk know immediately. We strive of giving the best services so your feedback is appreciated.

waxing

If you are using Retin-A or Accutane, please refrain from waxing.

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