I love Yelp! What a great way to promote your business. We recently did some of these Daily Deals (Groupon, Local Twist and so on) to promote our business and make some of our services more affordable to those who wanted to give us a try. For the most part, they did great, however, sometimes people come in and expect a 5 star Spa Resort that we never claimed to be and then have the nerve to give us 1 star. Makes me very sad. We are a result orientated spa and not a foo foo spa. Yes, we are located in beautiful Point Loma, which for those of us who also live here, know that there is airport noise. When you are located street front, yes you will hear cars drive by. Those who know our spa, know we are one of the best spas in San Diego :-).